"Applying multiple perspectives to the BPO decision: a case study of call ..."

Mark Borman (2006)

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DOI: 10.1057/PALGRAVE.JIT.2000057

access: closed

type: Journal Article

metadata version: 2020-08-20

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Mark Borman:
Applying multiple perspectives to the BPO decision: a case study of call centres in Australia. J. Inf. Technol. 21(2): 99-115 (2006)

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