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"Creating a Business Process Diagram and Database Queries to Detect Billing ..."
A. Faye Borthick, Donald R. Jones (2007)
- A. Faye Borthick, Donald R. Jones:
Creating a Business Process Diagram and Database Queries to Detect Billing Errors and Analyze Calling Patterns for Cell Phone Service. J. Inf. Syst. 21(1): 107-122 (2007)
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