"Beyond Customer Churn: Generating Personalized Actions to Retain Customers ..."

Michele Gorgoglione, Umberto Panniello (2011)

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DOI: 10.4236/JILSA.2011.32011

access: open

type: Journal Article

metadata version: 2020-05-17

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  - https://dblp.org/rec/journals/jilsa/GorgoglioneP11
Michele Gorgoglione, Umberto Panniello:
Beyond Customer Churn: Generating Personalized Actions to Retain Customers in a Retail Bank by a Recommender System Approach. J. Intell. Learn. Syst. Appl. 3(2A): 90-102 (2011)

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