"A Knowledge-Based Framework for Service Management."

John N. Walsh, Jamie O'Brien (2017)

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DOI: 10.1142/S0219649217500393

access: closed

type: Journal Article

metadata version: 2021-03-24

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John N. Walsh, Jamie O'Brien:
A Knowledge-Based Framework for Service Management. J. Inf. Knowl. Manag. 16(4): 1750039:1-1750039:31 (2017)

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