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"Using fuzzy Indicators in customer experience analytics."
Carolina Nicolas et al. (2021)
- Carolina Nicolas, Jaime Gil-Lafuente, Angélica Urrutia, Leslier M. Valenzuela-Fernández:
Using fuzzy Indicators in customer experience analytics. J. Intell. Fuzzy Syst. 40(2): 1983-1996 (2021)
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