default search action
"The Impact of Customer Relationship Management Systems on Dynamic ..."
Cristina Gallego Gómez, Carmen de Pablos Heredero, José Luis Montes Botella (2021)
- Cristina Gallego Gómez, Carmen de Pablos Heredero, José Luis Montes Botella:
The Impact of Customer Relationship Management Systems on Dynamic Capabilities at Firms: An Application to the Banking Industry. J. Glob. Inf. Manag. 29(1): 103-122 (2021)
manage site settings
To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.