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"E-Government Service Delivery Performance: An Adaptation of the Balanced ..."
Assion Lawson-Body et al. (2008)
- Assion Lawson-Body, Jared Keengwe, Laurence Mukankusi, Abdou Illia, Glen Miller:
E-Government Service Delivery Performance: An Adaptation of the Balanced Scorecard to the Public Sector. J. Electron. Commer. Organ. 6(2): 11-28 (2008)
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