"Impact of Business Process Re-Engineering (BPR) Implementation on Customer ..."

Gutama Kusse Getele, Arrive Tsitaire Jean (2018)

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DOI: 10.4018/JECO.2018100103

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type: Journal Article

metadata version: 2025-03-03

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Gutama Kusse Getele, Arrive Tsitaire Jean:
Impact of Business Process Re-Engineering (BPR) Implementation on Customer Satisfaction in E-Commerce Companies. J. Electron. Commer. Organ. 16(4): 41-52 (2018)

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