"An epistemological critique of gap theory based library assessment: the ..."

Liangzhi Yu et al. (2008)

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DOI: 10.1108/00220410810884066

access: closed

type: Journal Article

metadata version: 2020-09-06

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Liangzhi Yu, Qiulan Hong, Song Gu, Yazun Wang:
An epistemological critique of gap theory based library assessment: the case of SERVQUAL. J. Documentation 64(4): 511-551 (2008)

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