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""Highly Recommended!" The Content Characteristics and Perceived Usefulness ..."
Lotte M. Willemsen et al. (2011)
- Lotte M. Willemsen, Peter C. Neijens, Fred Bronner, Jan A. de Ridder:
"Highly Recommended!" The Content Characteristics and Perceived Usefulness of Online Consumer Reviews. J. Comput. Mediat. Commun. 17(1): 19-38 (2011)
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