"The Impact of Customer Relationship Management on Customer Loyalty: The ..."

Assion Lawson-Body, Moez Limayem (2004)

> Home

Details and statistics

DOI: 10.1111/J.1083-6101.2004.TB00295.X

access: closed

type: Journal Article

metadata version: 2020-10-01

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/jcmc/Lawson-BodyL04
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/jcmc/Lawson-BodyL04
Assion Lawson-Body, Moez Limayem:
The Impact of Customer Relationship Management on Customer Loyalty: The Moderating Role of Web Site Characteristics . J. Comput. Mediat. Commun. 9(4): 0 (2004)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.