Stop the war!

Остановите войну!

for scientists:

default search action

combined dblp search
author search
venue search
publication search

ask others

"How Does Customer Service Offshoring Impact Customer Satisfaction?"

Jonathan Whitaker et al. (2020)

> Home

Details and statistics

DOI: 10.1080/08874417.2018.1552091

access: closed

type: Journal Article

metadata version: 2021-10-14

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/jcis/WhitakerKFM20
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/jcis/WhitakerKFM20
Jonathan Whitaker, Mayuram S. Krishnan, Claes Fornell, Forrest V. Morgeson III:
How Does Customer Service Offshoring Impact Customer Satisfaction? J. Comput. Inf. Syst. 60(6): 569-582 (2020)

a service of

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.