"Satisfiers and dissatisfiers: A two-factor model for website design and ..."

Ping Zhang, Gisela M. von Dran (2000)

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DOI: 10.1002/1097-4571(2000)9999:9999<::AID-ASI1039>3.0.CO;2-O

access: closed

type: Journal Article

metadata version: 2020-05-13

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Ping Zhang, Gisela M. von Dran:
Satisfiers and dissatisfiers: A two-factor model for website design and evaluation. J. Am. Soc. Inf. Sci. 51(14): 1253-1268 (2000)

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