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"Search interview techniques and information gain as antecedents of user ..."
Ethel Auster, Stephen B. Lawton (1984)
- Ethel Auster, Stephen B. Lawton:
Search interview techniques and information gain as antecedents of user satisfaction with online bibliographic retrieval. J. Am. Soc. Inf. Sci. 35(2): 90-103 (1984)
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