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"The Yield Shift Theory of Satisfaction and Its Application to the IS/IT ..."
Robert O. Briggs, Bruce A. Reinig, Gert-Jan de Vreede (2008)
- Robert O. Briggs, Bruce A. Reinig, Gert-Jan de Vreede:
The Yield Shift Theory of Satisfaction and Its Application to the IS/IT Domain. J. Assoc. Inf. Syst. 9(5): 14 (2008)
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