"Development of the Empathy in Design Scale: Measuring Employees' ..."

Luce Drouet, Kerstin Bongard-Blanchy, Carine Lallemand (2024)

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DOI: 10.1093/IWC/IWAE019

access: closed

type: Journal Article

metadata version: 2024-09-09

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Luce Drouet, Kerstin Bongard-Blanchy, Carine Lallemand:
Development of the Empathy in Design Scale: Measuring Employees' Empathy Toward Users in Service Design. Interact. Comput. 36(5): 313-334 (2024)

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