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"Consumers, channels and communication: Online and offline communication in ..."

Geke van Dijk, Shailey Minocha, Angus Laing (2007)

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DOI: 10.1016/J.INTCOM.2006.07.007

access: closed

type: Journal Article

metadata version: 2021-10-14

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Geke van Dijk, Shailey Minocha, Angus Laing:
Consumers, channels and communication: Online and offline communication in service consumption. Interact. Comput. 19(1): 7-19 (2007)

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