"The role of social presence in establishing loyalty in e-Service environments."

Dianne Cyr et al. (2007)

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DOI: 10.1016/J.INTCOM.2006.07.010

access: closed

type: Journal Article

metadata version: 2020-03-13

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Dianne Cyr, Khaled Hassanein, Milena M. Head, Alex Ivanov:
The role of social presence in establishing loyalty in e-Service environments. Interact. Comput. 19(1): 43-56 (2007)

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