"Adapting the interaction in a call centre system."

Federica Cena, Ilaria Torre (2006)

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DOI: 10.1016/J.INTCOM.2005.11.007

access: closed

type: Journal Article

metadata version: 2020-03-13

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Federica Cena, Ilaria Torre:
Adapting the interaction in a call centre system. Interact. Comput. 18(3): 478-506 (2006)

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