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"Hope, tolerance and empathy: employees' emotions when using an AI-enabled ..."
Lorentsa Gkinko, Amany R. Elbanna (2022)
- Lorentsa Gkinko, Amany R. Elbanna:
Hope, tolerance and empathy: employees' emotions when using an AI-enabled chatbot in a digitalised workplace. Inf. Technol. People 35(6): 1714-1743 (2022)
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