"Electronic Commerce Customer Relationship Management: A Research Agenda."

Nicholas C. Romano Jr., Jerry Fjermestad (2003)

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DOI: 10.1023/A:1022906513502

access: closed

type: Journal Article

metadata version: 2020-05-22

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Nicholas C. Romano Jr., Jerry Fjermestad:
Electronic Commerce Customer Relationship Management: A Research Agenda. Inf. Technol. Manag. 4(2-3): 233-258 (2003)

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