"Demand Heterogeneity in IT Infrastructure Services: Modeling and ..."

Sagnika Sen, T. S. Raghu, Ajay S. Vinze (2009)

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DOI: 10.1287/ISRE.1080.0196

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type: Journal Article

metadata version: 2020-03-13

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Sagnika Sen, T. S. Raghu, Ajay S. Vinze:
Demand Heterogeneity in IT Infrastructure Services: Modeling and Evaluation of a Dynamic Approach to Defining Service Levels. Inf. Syst. Res. 20(2): 258-276 (2009)

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