"Exit, Voice, and Response on Digital Platforms: An Empirical Investigation ..."

Naveen Kumar, Liangfei Qiu, Subodha Kumar (2018)

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DOI: 10.1287/ISRE.2017.0749

access: closed

type: Journal Article

metadata version: 2020-03-13

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Naveen Kumar, Liangfei Qiu, Subodha Kumar:
Exit, Voice, and Response on Digital Platforms: An Empirical Investigation of Online Management Response Strategies. Inf. Syst. Res. 29(4): 849-870 (2018)

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