"Trust and Satisfaction, Two Stepping Stones for Successful E-Commerce ..."

Dan Jong Kim, Donald L. Ferrin, H. Raghav Rao (2009)

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DOI: 10.1287/ISRE.1080.0188

access: closed

type: Journal Article

metadata version: 2022-10-02

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Dan Jong Kim, Donald L. Ferrin, H. Raghav Rao:
Trust and Satisfaction, Two Stepping Stones for Successful E-Commerce Relationships: A Longitudinal Exploration. Inf. Syst. Res. 20(2): 237-257 (2009)

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