"Antecedents of B2C Channel Satisfaction and Preference: Validating ..."

Sarv Devaraj, Ming Fan, Rajiv Kohli (2002)

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DOI: 10.1287/ISRE.13.3.316.77

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type: Journal Article

metadata version: 2020-03-13

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Sarv Devaraj, Ming Fan, Rajiv Kohli:
Antecedents of B2C Channel Satisfaction and Preference: Validating e-Commerce Metrics. Inf. Syst. Res. 13(3): 316-333 (2002)

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