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"The Role of E-Service Quality and Information Quality in Creating ..."
Ann M. Pearson, Suresh Tadisina, Chris Griffin (2012)
- Ann M. Pearson, Suresh Tadisina, Chris Griffin:
The Role of E-Service Quality and Information Quality in Creating Perceived Value: Antecedents to Web Site Loyalty. Inf. Syst. Manag. 29(3): 201-215 (2012)

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