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"Reengineering Through Simulation ModelingOptimizing a Telephone Ordering ..."
Paul J. Giannini, Fritz H. Grupe, Robert M. Saholsky (1997)
- Paul J. Giannini, Fritz H. Grupe, Robert M. Saholsky:
Reengineering Through Simulation ModelingOptimizing a Telephone Ordering System at GPO. Inf. Syst. Manag. 14(3): 61-66 (1997)
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