"The Role of Speed on Customer Satisfaction and Switching Intention: A ..."

Bidit Lal Dey et al. (2020)

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DOI: 10.1080/10580530.2020.1696526

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type: Journal Article

metadata version: 2025-01-19

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Bidit Lal Dey, Wafi Al-Karaghouli, Stanimir Minov, Mujahid Mohiuddin Babu, Angela Ayios, Syed Sardar Mahammad, Ben Binsardi:
The Role of Speed on Customer Satisfaction and Switching Intention: A Study of the UK Mobile Telecom Market. Inf. Syst. Manag. 37(1): 2-15 (2020)

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