"Making Room for the Call Center."

Marco Adria, Shamsud D. Chowdhury (2002)

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DOI: 10.1201/1078/43199.19.1.20020101/31479.10

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type: Journal Article

metadata version: 2020-08-25

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Marco Adria, Shamsud D. Chowdhury:
Making Room for the Call Center. Inf. Syst. Manag. 19(1): 71-80 (2002)

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