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"A Techno-Business Platform to Improve Customer Experience Following the ..."
Rajat Kumar Behera et al. (2022)
- Rajat Kumar Behera, Pradip Kumar Bala, Nripendra P. Rana, Hatice Kizgin:
A Techno-Business Platform to Improve Customer Experience Following the Brand Crisis Recovery: A B2B Perspective. Inf. Syst. Frontiers 24(6): 2027-2051 (2022)
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