"The impact of website quality on customer satisfaction and purchase ..."

Chia-Lin Hsu, Kuo-Chien Chang, Mu-Chen Chen (2012)

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DOI: 10.1007/S10257-011-0181-5

access: closed

type: Journal Article

metadata version: 2020-08-12

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Chia-Lin Hsu, Kuo-Chien Chang, Mu-Chen Chen:
The impact of website quality on customer satisfaction and purchase intention: perceived playfulness and perceived flow as mediators. Inf. Syst. E Bus. Manag. 10(4): 549-570 (2012)

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