"A rule-based method for identifying the factor structure in customer ..."

Amir Ahmad, Lipika Dey, Sami M. Halawani (2012)

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DOI: 10.1016/J.INS.2012.02.056

access: closed

type: Journal Article

metadata version: 2017-05-27

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Amir Ahmad, Lipika Dey, Sami M. Halawani:
A rule-based method for identifying the factor structure in customer satisfaction. Inf. Sci. 198: 118-129 (2012)

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