"STracker: A framework for identifying sentiment changes in customer feedbacks."

Petri Puustinen, Maria Stratigi, Kostas Stefanidis (2025)

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DOI: 10.1016/J.IS.2024.102491

access: closed

type: Journal Article

metadata version: 2025-01-01

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Petri Puustinen, Maria Stratigi, Kostas Stefanidis:
STracker: A framework for identifying sentiment changes in customer feedbacks. Inf. Syst. 128: 102491 (2025)

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