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"Determinants of computer user expectations and their relationships with ..."
Randy Ryker, Ravinder Nath, J. Henson (1997)
- Randy Ryker, Ravinder Nath, J. Henson:
Determinants of computer user expectations and their relationships with user satisfaction: an empirical study. Inf. Process. Manag. 33(4): 529-537 (1997)
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