"Index Policies for the Admission Control and Routing of Impatient ..."

Kevin D. Glazebrook, Christopher Kirkbride, Jamal Ouenniche (2009)

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DOI: 10.1287/OPRE.1080.0632

access: closed

type: Journal Article

metadata version: 2020-03-31

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Kevin D. Glazebrook, Christopher Kirkbride, Jamal Ouenniche:
Index Policies for the Admission Control and Routing of Impatient Customers to Heterogeneous Service Stations. Oper. Res. 57(4): 975-989 (2009)

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