"Need for Speed: The Impact of In-Process Delays on Customer Behavior in ..."

Santiago Gallino, Nil Karacaoglu, Antonio Moreno (2023)

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DOI: 10.1287/OPRE.2022.2262

access: closed

type: Journal Article

metadata version: 2023-08-18

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Santiago Gallino, Nil Karacaoglu, Antonio Moreno:
Need for Speed: The Impact of In-Process Delays on Customer Behavior in Online Retail. Oper. Res. 71(3): 876-894 (2023)

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