"Design and Control of a Large Call Center: Asymptotic Analysis of an ..."

Achal Bassamboo, J. Michael Harrison, Assaf Zeevi (2006)

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DOI: 10.1287/OPRE.1060.0285

access: closed

type: Journal Article

metadata version: 2024-11-04

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Achal Bassamboo, J. Michael Harrison, Assaf Zeevi:
Design and Control of a Large Call Center: Asymptotic Analysis of an LP-Based Method. Oper. Res. 54(3): 419-435 (2006)

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