"A services-marketing perspective on e-retailing: implications for ..."

Mark B. Kolesar, R. Wayne Galbraith (2000)

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DOI: 10.1108/10662240010349444

access: closed

type: Journal Article

metadata version: 2020-03-04

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Mark B. Kolesar, R. Wayne Galbraith:
A services-marketing perspective on e-retailing: implications for e-retailers and directions for further research. Internet Res. 10(5): 424-438 (2000)

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