default search action
"Effects of complaint behaviour and service recovery satisfaction on ..."
Tammo H. A. Bijmolt, Eelko K. R. E. Huizingh, Adriana Krawczyk (2014)
- Tammo H. A. Bijmolt, Eelko K. R. E. Huizingh, Adriana Krawczyk:
Effects of complaint behaviour and service recovery satisfaction on consumer intentions to repurchase on the internet. Internet Res. 24(5): 608-628 (2014)
manage site settings
To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.