"Developing A Service Improvement System for the National Dutch Railways."

Peter C. Verhoef, Martin Heijnsbroek, Joost Bosma (2017)

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DOI: 10.1287/INTE.2017.0915

access: closed

type: Journal Article

metadata version: 2018-09-13

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Peter C. Verhoef, Martin Heijnsbroek, Joost Bosma:
Developing A Service Improvement System for the National Dutch Railways. Interfaces 47(6): 489-504 (2017)

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