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"A Model of View-Based Enterprise Business Service Quality Evaluation ..."
Audrone Lupeikiene, Jolanta Miliauskaite, Albertas Caplinskas (2013)
- Audrone Lupeikiene, Jolanta Miliauskaite, Albertas Caplinskas:
A Model of View-Based Enterprise Business Service Quality Evaluation Framework. Informatica 24(4): 543-560 (2013)
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