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"Multi-modal fusion for business process prediction in call center scenarios."

Long Cheng et al. (2024)

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DOI: 10.1016/J.INFFUS.2024.102362

access: closed

type: Journal Article

metadata version: 2024-08-04

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Long Cheng, Li Du, Cong Liu, Yang Hu, Fang Fang, Tomás Ward:
Multi-modal fusion for business process prediction in call center scenarios. Inf. Fusion 108: 102362 (2024)

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