"The effects of appearance personification of service robots on customer ..."

Shengliang Zhang et al. (2023)

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DOI: 10.1108/IMDS-11-2021-0662

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type: Journal Article

metadata version: 2023-03-11

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Shengliang Zhang, Guanyu Tang, Xiaodong Li, Ai Ren:
The effects of appearance personification of service robots on customer decision-making in the product recommendation context. Ind. Manag. Data Syst. 123(2): 578-595 (2023)

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