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"Logistics service quality: a new way to loyalty."
Irene Gil-Saura et al. (2008)
- Irene Gil-Saura, David Servera Francés, Gloria Berenguer Contrí, María Fuentes Blasco:
Logistics service quality: a new way to loyalty. Ind. Manag. Data Syst. 108(5): 650-668 (2008)
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