"A Measurement Tool for Customer Relationship Management Processes."

Basar Öztaysi, Selime Sezgin, Ahmet Fahri Özok (2011)

> Home

Details and statistics

DOI: 10.1108/02635571111144982

access: closed

type: Journal Article

metadata version: 2021-10-14

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/imds/OztaysiSO11
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/imds/OztaysiSO11
Basar Öztaysi, Selime Sezgin, Ahmet Fahri Özok:
A Measurement Tool for Customer Relationship Management Processes. Ind. Manag. Data Syst. 111(6): 943-960 (2011)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.