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"Effects of quality management on hospitality performance in different ..."
Josep Llach et al. (2016)
- Josep Llach, María del Mar Alonso-Almeida, Jordi Martí, Alfredo Rocafort:
Effects of quality management on hospitality performance in different contexts. Ind. Manag. Data Syst. 116(5): 1005-1023 (2016)
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