"Exploring customer satisfaction in cold chain logistics using a text ..."

Ming Kim Lim, Yan Li, Xinyu Song (2021)

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DOI: 10.1108/IMDS-05-2021-0283

access: closed

type: Journal Article

metadata version: 2023-08-28

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Ming Kim Lim, Yan Li, Xinyu Song:
Exploring customer satisfaction in cold chain logistics using a text mining approach. Ind. Manag. Data Syst. 121(12): 2426-2449 (2021)

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