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"A maturity model and an evaluation system of software customer ..."

Choon Seong Leem, YongKi Yoon (2004)

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DOI: 10.1108/02635570410530757

access: closed

type: Journal Article

metadata version: 2020-04-25

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Choon Seong Leem, YongKi Yoon:
A maturity model and an evaluation system of software customer satisfaction: the case of software companies in Korea. Ind. Manag. Data Syst. 104(4): 347-354 (2004)

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