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"Effects of outsourced service providers' experiences on perceived service ..."
Chien-Ta Ho, Chung-Lun Wei (2016)
- Chien-Ta Ho, Chung-Lun Wei:
Effects of outsourced service providers' experiences on perceived service quality: A signaling theory framework. Ind. Manag. Data Syst. 116(8): 1656-1677 (2016)
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