"Impact of emotional intensity of negative word-of-mouth on perceived ..."

Chunfeng Chen, Depeng Zhang (2022)

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DOI: 10.1108/IMDS-04-2022-0259

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type: Journal Article

metadata version: 2022-12-05

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Chunfeng Chen, Depeng Zhang:
Impact of emotional intensity of negative word-of-mouth on perceived helpfulness in social media. Ind. Manag. Data Syst. 122(12): 2657-2679 (2022)

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